Data Protection Policy

Bengali Casino Privacy Policy

Your personal information matters to us. Here you can find a clear and transparent overview of how Bengali Casino collects, stores, and protects your data.

Last updated: January 2026

Your trust is our responsibility: bengali casino takes your privacy seriously. This policy explains exactly what we do — and do not do — with your information.

1. Introduction

Bengali Casino (bengalicasino.net) is an internationally licensed online gaming platform serving players in Bangladesh. This Privacy Policy ("Policy") explains how Bengali Casino handles the personal information of users who access our website, mobile app, or any of our services.

By using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using our services and contact the support team.

This policy covers the following:

  • What types of personal information we collect.
  • Why and how that information is used.
  • When and with whom your information may be shared.
  • What steps we take to protect your information.
  • What rights you have over your data.

2. What data we collect

Bengali Casino only collects information necessary to provide its services. Below is a breakdown of the types of data we collect:

Data category Example Mandatory
Identity-Related Full name, date of birth, gender Yes
Contact information Email, mobile number, address Yes
Financial Information Mobile banking number, transaction history Yes
Identity Document NID, passport number (for KYC purposes) Yes
Device & Technical IP address, browser information, device ID Automatic
Gaming Behavior Game history, bet amounts, wins and losses Automatic

We never store your full bank card number or PIN. Payment details are processed directly through licensed payment processors.

3. How We Collect Information

Bengali casino collects information through a variety of methods:

  • Directly from you: When you fill in the registration form, upload KYC documents, contact support, or submit feedback.
  • Automatically: When you use our site or app, technical information is automatically collected from your device and browser.
  • Through cookies and tracking technologies: To analyze site performance and improve the user experience.
  • From third parties: Verification details required from payment processors or identity verification agencies.

4. Purpose of data use

Bengali casino uses the information collected about you for the following purposes:

  • Account management: To verify registration, login, and ensure account security.
  • Service Delivery: To enable game access, deliver bonuses, and process transactions.
  • Identity verification (KYC): For legal compliance and fraud prevention.
  • Customer Support: To address your questions and resolve any complaints.
  • Security & Risk Management: To detect and prevent suspicious activity.
  • Responsible Gaming: To detect excessive gambling behavior and provide timely warnings and support.
  • Relevant Communications: To inform you about promotions, bonuses, and important updates (with your consent only).
  • Legal compliance: To meet regulatory requirements.

Please note: Bengali Casino does not sell your data to advertising companies, and never will.

5. Data sharing policy

Bengali Casino strictly adheres to its data sharing policy. Your information is never shared with any party except in the specific circumstances outlined below:

  • Licensed Payment Processors: Only the minimum data necessary to process transactions.
  • KYC Verification Agencies: With licensed third parties for identity verification.
  • Game Provider: The minimum information necessary to operate the games.
  • Legal Authorities: When required by a court order or a lawful request from law enforcement.
  • Anti-Money Laundering Authorities: As required for AML (Anti-Money Laundering) compliance.

All third parties are required to comply with our privacy standards and are prohibited from using your data for their own purposes.

6. Data Retention Period

Bengali Casino retains your data in accordance with the following policy:

Data Type Retention period Reason
Account information Duration of active account + 5 years Legal obligations
Transaction records 7 years Financial Regulatory Compliance
KYC Documents 5 years AML Laws
Gaming logs 3 years Dispute Resolution
Cookie data Up to 2 years User Preferences

Once the retention period expires, data is securely deleted or anonymized.

7. Cookie Policy

Bengali casino uses cookies on its website. Cookies are small text files stored in your browser. We use three types of cookies:

Essential

Required for login sessions, security tokens, and core platform functions. These cannot be disabled.

Analytical

To analyze site performance and user behavior. All data is fully anonymized.

Optional

To remember your language, theme, and other preferences. You can turn these off at any time.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

8. Your Rights

As a Bengali Casino user, you have the following rights regarding your personal data:

1
Right to Access

Contact support to find out what information we hold about you.

2
Right to Rectification

Please contact us to correct any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data after account closure, provided there are no outstanding legal obligations.

4
Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

5
Right to Data Portability

The right to receive a copy of your own data in a readable format.

6
Marketing Opt-Out

You can opt out of promotional emails or messages at any time.

To exercise any of your rights, please support@bengalicasino.netEmail us at. We will respond within 30 business days.

9. Children's Privacy

Bengali Casino strictly enforces an 18+ policy. We do not knowingly collect any information from individuals under the age of 18.

If we become aware that a minor has registered on our platform, the account will be immediately closed and all associated data will be deleted.

If a parent or guardian discovers that their child is using Bengali Casino, please immediately support@bengalicasino.netto get in touch.

10. Policy Changes

Bengali Casino may update this Privacy Policy from time to time. When changes are made:

  • The updated version will be published on this page and the "Last Updated" date will reflect the change.
  • You will be notified at your registered email address in the event of any significant changes.
  • Continued use of the platform after any changes will be considered your acceptance of the updated policy.

We recommend checking this page regularly to stay up to date.

11. Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Email
support@bengalicasino.net
Response time
Within 30 business days

How We Keep Your Information Secure

Bengali Casino data security measures

SSL Encryption

All your data is transferred via 256-bit SSL encryption, making it impossible for any third party to read.

Secure servers

Our servers are hosted in secure data centres with 24/7 security monitoring.

Two-Factor Authentication

Add an extra layer of security to your account with Two-Factor Authentication (2FA).

Data Minimisation

We only collect data that is strictly necessary. Requesting unnecessary information goes against our policy.

Regular security audits

Third-party experts regularly audit our systems to ensure security.

Access Control

Bengali Casino staff can only access the data required for their specific role. No one has access to the entire database.

Privacy — frequently asked questions

Answers to frequently asked questions about Bengali Casino's data policy

No, never. Bengali Casino does not sell your personal information to any advertisers or third parties. Your data is used solely to provide our services and meet legal obligations.

Transaction and KYC data must be retained for a set period due to legal obligations. Once that period expires, all data is securely deleted. See Section 6 for details.

Yes, you can opt out at any time. Click the "Unsubscribe" link at the bottom of any email, or let the support team know. Please note that essential account and security emails cannot be turned off.

Email support@bengalicasino.net immediately and change your password. Our security team will investigate promptly and secure your account. Keeping two-factor authentication enabled significantly reduces this risk.

Send an email to support@bengalicasino.net with the subject "Data Access Request". Once we verify your identity, we will send you a copy of your data within 30 business days.

Your data is safe — play with confidence

Your privacy is fully protected at Bengali Casino. Register now and enjoy the best online gaming experience in Bangladesh.

18+ | Responsible Gaming Policy Comply.

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